When a machine goes down, the clock — and the cost — start running. Troubleshot puts your team's hard-won fixes, fault history, and shift context one search away, so the next person to hit that fault already knows what to do.
It lives in a binder nobody updates, a veteran tech's head, and a CMMS that nobody actually opens. When that knowledge walks out the door, every fault becomes a first-time fault.
Log a symptom or a machine fault — error code, location in the plant hierarchy, photos, severity. It takes seconds and it's structured for search.
Search across every past symptom, fault, and reviewed solution. Pull up the step-by-step procedure, skill level, and time estimate that worked last time.
Stuck, or end of shift? Escalate up the support ladder or hand off to the next crew with full context — every action on an audit trail.
Everything your crew needs to diagnose faster and keep institutional knowledge in-house.
Structured reporting for operator-observed symptoms and machine fault codes (HMI, VFD, PLC, sensor), with severity and full location context.
One search across symptoms, faults, and solutions — by equipment, tag, keyword, or plain language — ranked to surface the most relevant fix first.
A growing knowledge base of fixes with step-by-step procedures. Submissions are reviewed and approved, so the library stays trustworthy.
Escalate Operator → Maintenance → Controls → Engineering with the right access at each tier and a clear queue for whoever picks it up.
End-of-shift turnover with a summary and production impact, so the next crew starts informed instead of starting over.
Model your facility down to the equipment — Plant → Area → Line → Section → Equipment — and tie every issue to exactly where it happened.
We've stood on the line at 3 a.m. — paging the one person who knows the trick, flipping through a binder three revisions out of date. Troubleshot is the tool we wish we'd had: it respects your team's expertise and makes sure it's never lost again.
Book a 20-minute walkthrough and we'll show you how your team captures, finds, and hands off fixes — using your equipment and your faults.
Prefer email? Reach us at hello@troubleshot.io · Open the app